Travel Trade Readiness
  • Travel Trade Readiness Toolkit

    Building your Business with Overseas and U.S Visitors: A Toolkit on How to Work with Travel Trade This toolkit was developed as a self-paced learning and diagnostic tool to help you answer these questions: Am I ready for the international market?  How can travel trade help build my business? How will travel trade change how…

  • Travel Trade Readiness Toolkit Download

Tourism Assurance Plan
  • About TAP

    Partners of the Newfoundland and Labrador Tourism Board continue to support industry in raising the bar for quality services and attractions throughout the province through the Newfoundland and Labrador Tourism Assurance Plan (TAP).

  • TAP Resources

    There are several resources available to help you become TAP compliant. Here you can view webinars and documents about various topics relating to TAP as well as a list of Frequently Asked Questions about TAP.

  • Reskill Project

    Tourism Re-skilling for Non-Tourism Sector Workers is a research project led by Hospitality Newfoundland and Labrador (Hospitality NL) and Tourism HR Canada (THRC) and funded by the NL Workforce Innovation Centre (NLWIC). Established in 2017 by the Government of Newfoundland and Labrador and administered by College of the North Atlantic, NLWIC has a provincial mandate…

Partners & Programs
  • Tourism Training Partners

    Hospitality NL strives to ensure that the most relevant and up-to-date training resources are available to those currently working in or those looking to get into the tourism industry .  To do this, we partner with many agencies who offer high-quality, in-depth training. There is a wide assortment of course offerings and many to suit…

  • Immigration

      Are you a business owner in Newfoundland and Labrador? Are you looking for experienced internationally trained workers and qualified international students to fill full-time, long-term positions in Newfoundland and Labrador? Hospitality NL is spreading awareness about several programs launched by Newfoundland and Labrador’s Office of Immigration and Multiculturalism which may benefit your business or…

  • Moving to Newfoundland & Labrador - Housing Toolkit

    Moving to Newfoundland and Labrador? While it can be very exciting, it is also very busy with many details to be taken care of.  We would like to help by providing you with some key links to resources that will help ease the process and make for a smoother transition. This tool kit was not meant…

Destination Development
  • Tourism Product Development Plan

    The Provincial Tourism Product Development Plan provides an overview of the four areas of focus that will enable strategic private and public investment in tourism development for Newfoundland and Labrador to reach $1.6 billion in visitor spending by 2020.

  • About DDP

    The Destination Development planning process is currently being rolled out throughout the province. Coming out of Vision 2020’s Strategic Direction #4 – Product Development, the Destination Development process will assist in identifying the opportunities in each region of the province, how they may be linked, and what the priorities may be.

  • DDP Final Reports

    Final Destination Development reports for each region of the province will be available here as they are released. For more information, please contact us at hnl@hnl.ca or 1-800-563-0700. Eastern Newfoundland The final report for the Eastern region was released in October 2014. An overview of the follow-up process of prioritizing recommendations from the Final Report Tourism Destination…

Climate Change
  • Climate Change Adaptation

    Through research, education, and awareness, the project will enhance understanding of the impacts of climate change and why this is important to the tourism sector. The project is focused on outfitting, marine-based tourism experiences, and winter tourism.

Business Tools
  • Human Resource Management

    The HR Tool Kit is a comprehensive resource for businesses daily and strategic HR needs. Developed by human resource specialists and tourism professionals, it provides practical tools and resources perfect for anyone with HR duties in the tourism industry.


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