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Training

Fostering the growth and education of our members.

Hospitality Newfoundland and Labrador offers a wide range of training and education products and services specifically designed for tourism organizations. By offering resources, such as industry standards information and labour initiatives, Hospitality NL hopes to foster the growth of our members, as well as the industry itself. Please browse the various options below. You can also sort your options based on your specific needs by Program, Category or Delivery Method. If you are unable to find an appropriate training option, please contact Juanita Ford.


emerit Tourism Training

With emerit training solutions, you can be confident that your employees will master the complete range of skills they need—skills that ensure repeat business, increased spending, more word of mouth referrals, and improved staff efficiency.

Training and certification programs from emerit are recognized as the best training resources available to the tourism and hospitality industry. Developed by industry, for industry, emerit delivers the collective expertise of Canadian and international tourism professionals.

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It’s Good Business – Responsible Alcohol Service

It’s Good Business is an online program meant to educate servers in the responsible service of alcohol. There is a program for both servers and managers. Following study of the online modules, participants must successfully complete a multiple choice test in order to obtain their Responsible Alcohol Service certificate.

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WorldHost® Fundamentals

An internationally recognized Customer Service and Tourism Awareness Training Program

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TourismTechnology.com

Maximize your technology resources with Hospitality Newfoundland and Labrador and TourismTechnology.com!

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Food & Beverage Service

This one-day workshop provides an overview of the knowledge and skills required by food and beverage servers. It will be interactive and practical and you will be able to incorporate the acquired skills immediately in your workplace. A must attend workshop for new servers or for those interested in improving their skills. For more information [...]

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Search by Program

Hospitality NL is proud to offer a wide variety of training options. Know which program you are looking for? You can search for it easily.

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Search by Category

Have a specific area of interest, but not sure what program will fit your needs? Regardless of the area, we’re sure we have something to offer you. Browse our offerings by various topics, categories or types of training to find what you’re looking for.

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Search by Delivery Method

Do you work better in groups? Prefer to work alone? Unable to attend in the day? Whether you’re limited by time, program access or training requirements, you can choose a program that uses the training method of your choice.

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Partners

  • Discover Tourism

    The Discover Tourism career awareness program was developed to communicate employment and career opportunities in the tourism sector to a range of target audiences including Youth, New Canadians, Persons with Disabilities, Pre and Post Retirees.

  • Canadian Academy of Travel and Tourism

    The Canadian Academy of Travel & Tourism (CATT) focuses on building partnerships between education and industry in order to foster the next generation of Canadian travel & tourism leaders.

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