Clean it Right

New Cleaning Program To Give Your Business A Competitive Edge

Clean It Right is a new training program launched by Hospitality NL designed to provide awareness and education on cleaning your establishment with the short-term goal of re-gaining consumer confidence in returning to your establishment.

The goal of the program to increase the safety of guests, visitors and the workforce in the Tourism, Hospitality and Retail industry. This will help reassure customers that may be hesitant to travel, shop and eat out during the post COVID-19 period.

Show Your Business Commitment!

The commitment to a clean and safe environment will give your business a competitive edge now and in the future.

Tourism and Hospitality businesses/organizations can now register to create a free business training account giving them access to the Clean It Right program. When your account is approved you can request access codes for each employee who needs Clean It Right training.

The Clean it Right program will be available free of charge until June 30, 2023 for Newfoundland & Labrador Tourism Businesses/Organizations who meet the criteria outlined below.

All accounts requests are reviewed by an Hospitality NL Coordinator. Only businesses/organizations in the tourism and hospitality  sector, training employees in Newfoundland and Labrador are eligible for this offer. In order to qualify for the Clean it Right Business Recognition Program and to access the free training, the business/organization must meet the requirements of the NL Tourism Assurance Plan (TAP) and be registered on the Newfoundland and Labrador Tourism Operator Portal.

Businesses/organizations that train all of their staff will receive a window decal and other marketing tools to show the public they are committed to provide a clean and safe environment.










Who should take this training?

This training is definitely for the staff or contractors that clean, but the cleaners could never keep up with the scope and frequency
required to have a safe and clean business. It is recommended that those who are typically “non-cleaning” staff also take this training.

By the end of the training, learners should be able to:

  • Identify potential areas of a property/business that require cleaning and disinfecting or sanitizing
  • Understand the importance of increased cleaning maintenance and the impact if it is not consistently performed at a safe level and
  • Use the right cleaning and disinfecting steps per area by re-visiting current standards of practice.

This training will raise awareness and educate learners on the:

  • Types of cleaning solutions
  • Difference between cleaning, sanitizing and disinfecting
  • Consequences of not cleaning properly
  • Areas to be cleaned and disinfected
  • Frequency of cleaning

Clean It Right is NOT a program designed to teach participants how to be cleaners, or to replace internal policies and procedures. It is a program to teach cleaners and all staff when, where and how frequently cleaning is required to provide a safe environment for customers and employees considering our current situation with COVID-19.It is also a program with long term benefits for your business. To ensure learners understanding the content contained in the program the pass score on the test is 100%

The program is delivered on-line, in a virtual classroom or through self-study.



This program was developed by the Manitoba Tourism Education Council:





This program is supported and endorsed by:




These materials are intended to assist employers, employees, and others as they strive to improve workplace cleanliness, health and safety. While we attempt to thoroughly address specific topics, it is not possible to include discussion of everything necessary to ensure a clean, healthy and safe working environment in a program of this nature. Thus, this information must be understood as a tool being offered by Hospitality Newfoundland and Labrador for addressing workplace cleanliness, health and safety, rather than an exhaustive statement of an employer’s obligations, which are defined by regulations, and standards. Likewise, to the extent that this information references practices or procedures that may enhance cleanliness, health or safety, but which are not required by a regulation, or standard, it cannot, and does not, create additional legal obligations or operational validation from Hospitality Newfoundland and Labrador to the participating employer or employees of the that workplace.