Employment Opportunity
By Juanita Ford
Project Manager, Digital Transformation & AI
Hospitality Newfoundland and Labrador is leading a province-wide initiative to help tourism businesses strengthen operations, improve productivity, and adopt practical digital tools and artificial intelligence.
We’re looking for a Project Manager to lead this work from planning through delivery, build strong partnerships, and turn complex digital concepts into clear, practical solutions for industry.
This is a strong opportunity for someone who enjoys leading collaborative projects, working with partners across sectors, and helping businesses apply technology in meaningful ways.
About the Opportunity
In this role, you will:
• Improve productivity across tourism businesses
• Support small businesses, including those in rural areas, in adopting digital tools
• Strengthen business operations through practical AI applications
• Build a connected ecosystem of industry, technology, and training
Key Responsibilities
• Lead implementation of a province-wide digital transformation and AI initiative
• Design and deliver programs, tools, pilots, training, and other supports for tourism businesses
• Work with tourism businesses and support the practical use of digital tools and AI
• Build and manage partnerships with technology providers, post-secondary institutions, industry stakeholders, and government
• Translate digital and AI concepts into practical business solutions
• Track project performance, outcomes, and impact
What We’re Looking For
• Experience leading complex projects or programs from planning through implementation
• Ability to build strong working relationships across industry, education, technology, and government
• Strong communication, facilitation, and organizational skills
• Ability to explain complex ideas in clear, practical language
• Ability to follow through on work, meet deadlines, and look for ways to improve processes
Education and Experience
• Post-secondary education in business, tourism, project management, artificial Intelligence or a related field, or an equivalent combination of education and experience
• Experience working with small businesses in tourism, hospitality, service industries, technology, or a related sector
• Experience managing timelines, budgets, priorities, and performance measures
• Experience in digital transformation, artificial intelligence, or a related field
• Knowledge of the tourism industry in Newfoundland and Labrador is an asset
• Experience working in a not-for-profit or member-based organization is an asset
• Ability to travel within the province. A valid driver’s licence may be required for some travel.
Position Details
• Full-time contract position tied to the project
Salary: Salary will be based on qualifications and experience.
Hospitality NL is committed to a fair and inclusive hiring process. We welcome applications from qualified candidates of all backgrounds. If you need accommodation or a different application format, please contact us. We will work with you to support your application.
Deadline for Applications in June 22, 2026
Thank you for your interest in this opportunity.
Only candidates selected for an interview will be contacted.