Your Voice is Important
Hospitality Newfoundland and Labrador represents the tourism industry throughout our province, providing a strong voice in support of our members.
We need to hear from you on some of the key issues affecting Newfoundland and Labrador’s tourism industry today. The more we are member informed, the more effectively we can bring concerns forward.
The rapid growth of services such as AirBnB has caused massive disruption in the tourism industry. In a few short years, these services have transformed how visitors are booking accommodations. While this provides additional marketing and promotional opportunities for lodgings, it has also presented challenges, both to individual operators and to the industry as a whole as unlicensed accommodations have now entered the market in large numbers. This is not unique to Newfoundland and Labrador, as jurisdictions everywhere are struggling to keep up with rapid changes. We would like to get your thoughts and feedback as we work with industry and government in responding to this challenge.
The business of tourism operators is usually very sensitive to wages. Salary expenses are often the largest expense for our members. Concerns have been raised as to how changes in minimum wage may impact the viability of some tourism operators. We would like your thoughts and feedback on this important issue.
Shortage of employees, or the shortage of the right employees, is a challenge for any business. For tourism, with an emphasis on customer service in a seasonal industry, there are additional challenges. Hospitality Newfoundland and Labrador is seeking feedback on the labour issues being faced by tourism operators and possible solutions.
Access issues ( via air, ferry and road access) have significant impact on provincial tourism industry. Access and transportation continues to be a major strategic priority for the growth of the tourism industry. Travel to, from, and around the province, is often inhibited by issues of affordability, capacity, infrastructure and quality. Please provide us with your feedback on this ever changing and challenging topic.