The Tourism Employee Award of Excellence recognizes a front-line tourism employee *who has demonstrated exemplary work performance, thereby enhancing business or customer satisfaction. This individual is valued for their outstanding service and seen as a key contributor to team success. When an individual staff member demonstrates a commitment to their role, it’s visible in the guest experience. This employee’s professionalism, dedication, attitude, and quality of service best represent excellence in Newfoundland and Labrador’s tourism industry.

^{*Owner/operators and senior management personnel are generally not eligible for this award.}

To be eligible for the annual  Tourism Employee Award of Excellence: 

• The applicant must be employed by a tourism-related business or organization operating within Newfoundland & Labrador. 
• The business/organization must be a member in good standing with Hospitality NL  
• The business/organization must be approved under the Tourism Assurance Plan. (Learn more here: https://hnl.ca/resources/about-tap) 

We encourage owners, operators, and managers to nominate someone from their team who exemplifies the following characteristics:

• Positive attitude and dedication
• Leadership, cooperation, and teamwork
• Maintains exemplary work standards
• Goes above and beyond to improve their organization
• Commitment to visitor/customer satisfaction

The winner of this award will be invited to attend Hospitality NL’s Annual Conference & Trade Show courtesy of the award sponsor. Their invitation will include transportation, accommodations, and a full delegate registration to attend the conference. The award will be presented at the Tourism Excellence Awards Gala.

Previous Award Winners:

2024  Patrick Ryan, The Wilds Resort

2023  Joy Cronin, Front Desk Agent–The Capital Hotel

To submit a nomination for the Tourism Employee Award of Excellence, complete the following nomination form.

Nomination deadline January 17, 2025 at 11:59am (NST).