Tourism Employee Award of Excellence


The Tourism Employee Award of Excellence recognizes a front-line tourism employee *who has demonstrated exemplary work performance, thereby enhancing business or customer satisfaction. This individual is valued for their outstanding service and seen as a key contributor to team success. When an individual staff member demonstrates a commitment to their role, it’s visible in the guest experience. This employee’s professionalism, dedication, attitude, and quality of service best represent excellence in Newfoundland and Labrador’s tourism industry.

*Owner/operators and senior management personnel are generally not eligible for this award.

To be eligible for the annual Tourism Employee Award of Excellence: 

  • The applicant must be employed by a tourism-related business or organization operating within Newfoundland & Labrador. 
  • The business/organization must be a member in good standing with Hospitality NL  
  • The business/organization must be approved under the Tourism Assurance Plan. (Learn more here: https://hnl.ca/resources/about-tap) 

We encourage owners, operators, and managers to nominate someone from their team who exemplifies the following characteristics:

  • Positive attitude and dedication
  • Leadership, cooperation, and teamwork
  • Maintains exemplary work standards
  • Goes above and beyond to improve their organization
  • Commitment to visitor/customer satisfaction

The winner of this award will be invited to attend Hospitality NL’s Annual Conference & Trade Show courtesy of the award sponsor from February 20th to 22nd, 2024 in St. John’s. Their invitation will include transportation, accommodations, and a full delegate registration to attend the conference. The award will be presented at the Tourism Excellence Awards Gala during the conference on Thursday, February 22nd, 2024.


Previous Award Winners:

2023  Joy Cronin, Front Desk Agent–The Capital Hotel


To submit a nomination for the Tourism Employee Award of Excellence, complete the following nomination form.
*Deadline for nomination submission is Wednesday December 20th, 2023*

2024 Tourism Employee Award of Excellence

Business/Organization & Nominator Information

Nominator's Name*(Required)

Nominee Information


Nominee Justification



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