WorldHost Customer Service training in Trinity and Grand Falls-Windsor

Register today and learn the skills and techniques required to provide exceptional customer service! By the end of this workshop, participants will be able to:

  • Demonstrate an understanding of the importance of excellent customer service skills.
  • Describe the communication process, and the skills required to make your communication effective.
  • Demonstrate how to listen to your customers in a way that shows that you care about them and their needs.
  • Describe the value of tourism to your community.
  • Explain the five key Fundamentals commitments that assist you to “go the extra mile”.

Grand Falls-Windsor – May 23, 2017

Trinity – May 24, 2017

Registration Fees:

HNL Member: $60.00 + HST per person
Non-Member: $85.00 + HST per person

For more information or to book a workshop, contact Allie Bourden.

Cancellation Policy: Should it be required, cancellations must be received at least 48 hours prior to the workshop start time in order to guarantee a refund or training credit.


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