WorldHost Customer Service training in Clarenville & Bay Roberts

Register today and learn the skills and techniques required to provide exceptional customer service! By the end of this workshop, participants will be able to:

  • Demonstrate an understanding of the importance of excellent customer service skills.
  • Describe the communication process, and the skills required to make your communication effective.
  • Demonstrate how to listen to your customers in a way that shows that you care about them and their needs.
  • Describe the value of tourism to your community.
  • Explain the five key Fundamentals commitments that assist you to “go the extra mile”.

Clarenville Inn – June 22nd

Bay Arena, Bay Roberts – June 30th

Registration Fees:
HNL Member: $60.00 + HST per person
Non-Member: $85.00 + HST per person

Hospitality NL’s Training Coordinator, Allie Bourden, has all the information you need! Contact her to register or set up a workshop in your community! Allie can be reached at abourden@hnl.ca or 1-800-563-0700 ext 234.

Cancellation Policy: Should it be required, cancellations must be received at least 48 hours prior to the workshop start time in order to guarantee a refund or training credit.


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