The Tourism Industry Honours Award Winners


February 19, 2011 – As the finale to their highly successful 2011 Annual Conference and Trade Show in St. John’s from February 17th-19th, Hospitality Newfoundland and Labrador (HNL) presented the 2011 Tourism Excellence Awards on Saturday night.  The Tourism Excellence Awards honour leaders who are helping advance the tourism industry in Newfoundland and Labrador.

Other awards were also presented throughout the Conference and Trade Show including the Cultural Tourism Award, the Doug Wheeler Award, the Tourism Atlantic Technology Award and the Sustainable Tourism Award.

The following is a list of awards and award recipients. Photos are available by contacting Leslie Thomas at lthomas@hnl.ca

H. Clayton Sparkes Accommodator of the Year Award – sponsored by the Sparkes Family in recognition of the contribution their father made to the tourism industry in Newfoundland and Labrador.  The award recognizes an individual or company in the accommodations sector who exhibits a dedication to quality service, a commitment to the tourism industry and makes a solid contribution to the communities in which they live. This award was presented at the Tourism Excellence Awards Gala by Judy Sparkes-Giannou.
Presented to: Riverwood Inn, Springdale, NL

Corporate Partner of the Year Award – presented by Hospitality Newfoundland and Labrador to a tourism industry partner that has been successful in developing creative and effective alliances within the tourism industry that improve HNL’s and the industry’s ability to achieve its goals. This award was presented at the Tourism Excellence Awards Gala by HNL Chair, John Dicks.
Presented to: Parsons and Sons Transportation, Conception Bay South, NL

Innovator of the Year Award – presented by Hospitality Newfoundland and Labrador to acknowledge operators who demonstrate ingenuity and creativity in their business activities. Recipients of this award have a positive impact on the tourism industry by creating something new or putting a new spin on a product or service. This award was presented at the Tourism Excellence Awards Gala by HNL Chair, John Dicks.
Presented to: French Shore Historical Society, Conche, NL

Tourism Business of the Year Award -presented by Hospitality Newfoundland and Labrador to recognize businesses that have built a reputation for excelling and continuously improving upon all areas of operations – customer service, human resources and business results. Recipients of this award not only excel in their business operations, but acknowledge and embrace their role in improving the tourism industry of Newfoundland and Labrador. This award was presented at the Tourism Excellence Awards Gala by HNL Chair, John Dicks.
Presented to: Northland Discovery Boat Tours, St. Anthony, NL

The Cruise Vision Award – presented by the Cruise Association of Newfoundland and Labrador to an individual, group or business that has demonstrated a commitment to the provincial cruise industry and has contributed significantly to the growth of the cruise industry in Newfoundland and Labrador. This award was presented at the Tourism Excellence Awards Gala by Randy Letto, incoming Chair of the Cruise Association of Newfoundland and Labrador.
Presented to: Labrador Straits Cruise Committee

Restaurateur of the Year Award – presented by the Restaurant Association of Newfoundland and Labrador, this award was established to recognize the essential role of the food service industry in developing tourism in Newfoundland and Labrador. This award was presented at the Tourism Excellence Awards Gala by Andrea Maunder, incoming President of the Restaurant Association of Newfoundland and Labrador.
Presented to: Twine Loft, Trinity, Trinity Bay, NL

PRIDE Award – presented by the Bed and Breakfast Association of Newfoundland and Labrador to the individual or business that has been instrumental in raising the profile of the Bed & Breakfast industry. This award was presented at the Tourism Excellence Awards Gala by Bed and Breakfast Association President, Mary Hayes.
Presented to: Artisan Inn, Trinity, Trinity Bay, NL

The Norman Parsons Memorial Award – presented by the Bed and Breakfast Association of Newfoundland and Labrador to the individual or business that has excelled in both hospitality and longevity in the industry and is recognized for displaying such attributes as warmth, hospitality, personality, outstanding service, quality and dedication. This award was presented at the Tourism Excellence Awards Gala by Bed and Breakfast Association President, Mary Hayes.
Presented to: Northwest Lodge Bed and Breakfast, Trepassey, NL

Cultural Tourism Award – Presented by HNL, Canadian Heritage and the Department of Tourism, Culture and Recreation, the award acknowledges an individual or organization that recognizes and promotes the pursuit of cultural expression within the tourism industry. This award was presented at the Provincial Luncheon by the Honourable Terry French, Minister of Tourism, Culture and Recreation.
Presented to: Mummers Parade and Festival, St. John’s, NL

The Doug Wheeler Award – presented by the Department of Tourism, Culture and Recreation, the Doug Wheeler Award recognizes an individual who has made a long-term contribution to the tourism industry. This award was presented at the Provincial Luncheon by the Honourable Terry French, Minister of Tourism, Culture and Recreation.
Presented to: Fred Parsons, General Manager, Environment Resources Management Association, Grand Falls-Windsor

The Tourism Atlantic Technology Award – presented through partnership with the four Atlantic tourism industry associations, the purpose of this award is to highlight achievements by members of the Atlantic Canada tourism industry in the area of technology. This award was presented at the Tourism Professional Development Luncheon by Rick Comerford, Director General, Regional Operations with ACOA .
Presented to: Iceberg Quest Ocean Tours, St. John’s and Twillingate, NL

The Sustainable Tourism Award – presented by Hospitality Newfoundland and Labrador, Canadian Heritage, and Parks Canada, the Sustainable Tourism Award is presented to the industry operator who has made strides in sustainable tourism practices and continually works toward the protection of our natural and cultural resources. This award was presented at the Tourism Professional Development Luncheon by Carol Sheedy, Parks Canada.
Presented to: MUN Botanical Garden, St. John’s, NL



Hospitality Newfoundland and Labrador’s 2011 Annual Conference and Trade Show, happening in St. John’s from February 17th – 19th, 2011, is the largest annual gathering of tourism stakeholders in Newfoundland and Labrador.  The event hosted and organized by the provincial tourism industry association, Hospitality Newfoundland and Labrador (HNL), saw over 400 delegates and trade show exhibitors gather in St. John’s for the event.



For a complete schedule of events and more highlights, please visit www.lookoutnl.ca. 



-30-


Media Contact:

Leslie Thomas, Hospitality Newfoundland and Labrador

P: 709-722-2000, ext. 222 or 1-800-563-0700

C: 709-691-0444

E: lthomas@hnl.ca



Backgrounder

H. Clayton Sparkes Accommodator of the Year Award – sponsored by the Sparkes Family.
Presented to: Riverwood Inn, Springdale, NL
Since their inception, the Riverwood Inn has spawned a reputation as one of the highest calibre accommodation offerings province-wide, boasting destination appeal to global tourists and residents seeking luxury accommodations nestled in a stunning rural setting.  The five (5) suite facility recently expanded to eleven (11) suites with the addition of a new six (6) suite building offering exceptional contemporary décor and spectacular views of Indian River.  Not only have they helped to enhance the tourism experience offered in Central Newfoundland, they share their time and success by being active participants in local, regional, and provincial organizations.

Corporate Partner of the Year Award – presented by Hospitality Newfoundland and Labrador.
Presented to: Parsons and Sons Transportation, Conception Bay South, NL
The recipient of this year’s Corporate Partner of the Year Award believes the potential for growth in Newfoundland and Labrador is limitless, but can only be attained through hard work, attention to detail and working within our industry to open new opportunities while enhancing existing business situations.  Next year will mark the 45th anniversary for this family business that is committed to delivering safe, quality experiences paying attention to the smallest of details.  They are currently working with several provincial organizations and Government departments towards creating a set of provincial standards for pre-trip inspections, hours of service and preventative maintenance in an effort to raise the bar for all public transportation in our province!

Innovator of the Year Award – presented by Hospitality Newfoundland and Labrador.
Presented to: French Shore Historical Society, Conche, NL
The winner of this year’s Innovator of the Year Award combines a cultural experience with history and art.  Nestled between two UNESCO world heritage sites, the communities of Conche, Croque, Grand Oies and Main Brook, historically known as the French Shore of Newfoundland, offer a history and culture that are quite different from anywhere else in the province and over the last ten years, this organization has developed and expanded to include international partnerships with France.  Their tapestry is a unique and creative depiction of a past time presenting over 200 feet of embroidery that depicts the history of Newfoundland’s French shore. 

Tourism Business of the Year Award – presented by Hospitality Newfoundland and Labrador.
Presented to: Northland Discovery Boat Tours, St. Anthony, NL
The recipient of this year’s Tourism Business of the Year Award is a family business that was initiated back in 1997 from a love and appreciation for our province’s rich culture and natural heritage. During their tours, guests are treated to a captivating visual and educational experience while viewing icebergs, whales, seabird colonies, caves and spectacular scenery along the St. Anthony coast.  This company believes in providing exceptional customer service utilizing only live narration on board and always having someone available to answer calls so that their clients’ first impression is not of a machine!  They are involved in many boards, committees and associations to help improve and progress the tourism industry and they provide regular iceberg and whale reports to visitor information centres, accommodations, parks and other tourism related businesses in their area so that all travelers may catch site of these majestic icons.

The Cruise Vision Award – presented by the Cruise Association of Newfoundland and Labrador.
Presented to: Labrador Straits Cruise Committee
This group spearheaded by industry leaders in their region were exemplary in their planning and delivery of a very successful and new cruise port program in Red Bay, NL.   This committee is a leader in community development and has secured a future for cruise visits to rural ports in Newfoundland and Labrador.

Restaurateur of the Year Award – presented by the Restaurant Association of Newfoundland and Labrador.  
Presented to: Twine Loft, Trinity, Trinity Bay, NL
The Twine Loft in Trinity has become the standard of excellence of relaxed, comfortable dining and of the best Newfoundland and Labrador has to offer. It has become a focal point of tourism in a rural community and has elevated the expectations of visitors to our province.  As the driving force from its inception, Tineke Gow has worked tirelessly year round to make her seasonal operation unforgettable, and now with daughter Marieke Gow by her side, she has a partner in the business’ growth and evolution.

PRIDE Award – presented by the Bed and Breakfast Association of Newfoundland and Labrador.
Presented to: Artisan Inn, Trinity, Trinity Bay, NL
In operation since 1992, this family business has grown into a true family business involving two generations.  They have expanded from a single B&B to now offer a shore-front restaurant, multiple accommodations houses, as well as a central sea-side facility.  They not only cater to thousands of guests each year, but offer creative retreats, art exhibits and heritage workshops to present the character and history of the area to locals and visitors alike.  In fact, they even have the distinction of being one of only a few restaurants in the province to have a full time certified sommelier on staff available to consult with diners at their table and assist them with their selections and dining experiences. 

The Norman Parsons Memorial Award – presented by the Bed and Breakfast Association of Newfoundland and Labrador.
Presented to: Northwest Lodge Bed and Breakfast, Trepassey, NL
Northwest Lodge Bed and Breakfast has been in business for twenty years offering guests a warm smile, a cozy bed, a hot breakfast and evening socials where they share stories and impart their history of the surrounding area.  They believe in giving back to the tourism industry through their involvement in local, regional and provincial organizations and after many years in business, their dedication and commitment has not wavered as they continually try to improve so they can exceed the expectations of their guests.

The Cultural Tourism Award – presented by Hospitality Newfoundland and Labrador, The Department of Tourism, Culture and Recreation and Canadian Heritage.
Presented to: Mummers Parade and Festival, St. John’s, NL
At the heart of the Mummers Festival is the aspiration to represent, celebrate, and inspire the transmission of collective cultural knowledge in a grassroots way. This community-centered approach encourages the free and informed participation of tradition-bearers who, it is hoped, will play a central role in the shape of the festival’s development and overall outcome.  The Mummers Festival is an opportunity for cultural exchange—a place where audiences can feel free to engage with particular traditions and their respective tradition-bearers—within a “museum without walls” context.

The Doug Wheeler Award – presented by the Department of Tourism, Culture and Recreation, the Doug Wheeler Award recognizes an individual who has made a long-term contribution to the tourism industry.
Presented to: Fred Parsons, General Manager, Environment Resources Management Association, Grand Falls-Windsor
For more than 25 years, Mr. Parsons has greatly contributed to the advancement and promotion of tourism in Grand Falls-Windsor, the surrounding region and throughout the province. His ability to forge relationships and partnerships with communities and organizations in the entire central region has contributed greatly to the tourism industry.

The Tourism Atlantic Technology Award – presented through partnership with the four Atlantic tourism industry associations.
Presented to: Iceberg Quest Ocean Tours, St. John’s and Twillingate, NL
For the Captain, the inspiration for his business venture was deep-rooted in his upbringing and the generations beyond. This family operated business has an obsession for sharing NL’s charm and a talent for delivering superior customer service. Passionate about their province and heritage, the Captain and his crew continue to share all that Newfoundland and Labrador has to offer helping to make it a destination of choice. Their new web presence features a live count-down indicating the next tour departure in both their St. John’s and Twillingate locations allowing travelers options concerning how to best plan their day when all the information is available at their finger tips.  Their quest is to offer a premium tour in search of majestic icebergs, mighty humpbacks, and seabirds including the well-known Atlantic Puffin. 

The Sustainable Tourism Award – presented by Hospitality Newfoundland and Labrador, Canadian Heritage, and Parks Canada.
Presented to: MUN Botanical Garden, St. John’s, NL
Since 1971, MUN Botanical Garden has turned a polluted, badly damaged and burned area of land into a 110 acre botanical garden and nature reserve, complete with hiking trails.  Not only is this the only botanical garden in the province of NL, it is also the only centre dedicated to botanical education and research and plays an important role in helping to preserve the agricultural and horticultural history of Newfoundland and Labrador.


Post Response


Close