It’s Good Business Management Program
Upon successful completion of the test participants will receive a certificate of completion for the management program.
About the Program
The It’s Good Business (Newfoundland and Labrador) program is about changing views of alcohol service in the tourism/hospitality industry.read more
Responsibilities and Risks
An important change facing the industry is an increasing number of successful liability suits against licensed establishments.read more
If you can spot trouble signs before a problem occurs and act to avoid it, you have taken the most important step to reducing liability.read more
Potential Alcohol Issues
One of the goals of responsible service is to keep people from becoming intoxicated (markedly diminished physical and mental control resulting from consumption of alcohol and/or other drugs).read more
Minors and Show Your Age
Some establishments deal with the issue of underage consumers constantly. Getting into a trendy bar is a major goal for some young people.read more
Strategies for Business Success
This program talks about managing your bottom line, and about managing your practices for alcohol service. You will be asked to think about factors like the types of beverages you promote, your pricing structure, your food menu, your image with the patrons and the relationship between your staff and the people they serve.read more
Duty of Care
This program has asked you to think about the role of alcohol in your business plan, and the need to set up special policies for responsible alcohol service.read more
emerit has been developed by the Canadian Tourism Human Resource Council (CTHRC) in collaboration with tourism industry professionals. It has become synonymous with excellence, credibility, and professionalism in the Canadian tourism sector. For more information go to www.emerit.ca.
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The Canadian Academy of Travel & Tourism (CATT) focuses on building partnerships between education and industry in order to foster the next generation of Canadian travel & tourism leaders.