WorldHost Fundamentals – Marystown

WorldHost® Fundamentals is a one-day workshop that teaches front-line employees the skills and techniques required to provide exceptional customer service.

By attending this workshop, you will:

  • Understand the importance of excellent customer service.
  • Learn how to communicate more effectively and efficiently with customers.
  • Learn how to demonstrate attentiveness to customer needs.
  • Understand the social and economic contribution of a healthy tourism industry.

Registration Details:

  • Workshop runs from 9:00 am – 4:00 pm (lunch is not provided)
  • Hospitality NL Member Fee: $60.00 + HST per person
  • Non-Member Fee: $85.00 + HST per person

To register for this workshop, or inquire about other available training opportunities, please contact Allie Bourden at 709-722-2000 ext. 234 or

Cancellation Policy: Cancellation within 48 hours of the workshop is not permitted. Company or individual will be responsible for the full amount.

Hospitality Newfoundland and Labrador is committed to providing operators with a variety of skills and knowledge development opportunities that are relevant, cost-effective and designed to keep tourism businesses on the leading edge of industry trends.


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Event Details


Thursday, August 24th, 2017
9:00 am


Thursday, August 24th, 2017
4:00 pm