SuperHost Atlantic Customer Service Workshop – June 12, Mount Peyton, Grand Falls-Windsor

SuperHost Atlantic

SuperHost Atlantic is an internationally recognized, one-day Customer Service Training Workshop that will:

•    Provide participants with an understanding of the importance of exceptional customer service skills and how to exhibit them.
•    Teach participants how to improve communication and listening skills in order to maximize
customer relations and to improve their attentiveness to customer needs.
•    Help participants recognize the social and economic impact that a healthy tourism industry has on individual communities and on Newfoundland and Labrador as a whole.
•    Introduce participants to the five key SuperHost Atlantic commitments which ensure service professionalism in the tourism industry.

Fees (per person)
Members: $55.00 + HST
Non-members: $80.00 + HST
Please note: Cancellation within 48 hours of the workshop is not permitted. Company or individual will be responsible for the full amount.

For more information, contact Scott at spenney@hnl.ca or 1-800-563-0700 ext. 215.

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Event Details

Begins

Wednesday, June 12th, 2013
9:00 am


Ending

Wednesday, June 12th, 2013
5:00 pm

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